Please ensure you have the below pre-requisite:-

• If you do not have flash player, please install it from http://www.questpondvd.com/u6/install_flash_player_active_x.zip.
  
   
• This page does not support other browsers like Mozilla, Netscape. All the videos can only be viewed using Internet Explorer. So ensure to open the same only in IE 5 and above.Please note that some times when we double click it open in default browser. So the best way to ensure this is to do Right click and open with Internet Explorer.
• Enable all these settings in IE by doing the below steps: -
  Open IE
  Go to Tools --> Internet options --> Security --> Custom Level
  Enable the below things
  -- ActiveX Controls and Plugins, check Enable
  -- Allow Script lets, check Enable
  -- Binary scripts and behavior, check Enable
  -- Download signed ActiveX Controls, check Enable
  -- Download unsigned ActiveX Controls, check Enable
  -- Initialize and script ActiveX controls, check Enable
  -- Run ActiveX controls and plug-in, check Enable
  -- Script ActiveX Controls marked safe for scripting, check Enable
  -- Active Scripting, check Enable
  
   
• Any issues please e-mail us at questpond@questpond.com