Frequent FAQ's on QuestPond Subscription
Are these videos, just interview question or its in-depth?
The format of the training is in Questions and answers format but the videos are very in-depth, demonstrated in a practical manner so that you understand the subject. You can watch our demo video section on http://www.questpond.com/demo.html to get a better understanding of our qualities.
What are the different types of subscriptions?
There are two kinds of subscription one is on-line and the other is online + DVD. In on-line you get user id and password after the payment and you can download the videos as well you can view them online. In online + DVD you get both DVD as well as the online access. The DVD option is great for people who have limited bandwidth.
The .NET package for online cost’s 3700 Indian Rupees and with DVD its 4200 Indian Rupees. You can buy the same from http://www.questpond.com/ordernow.php.
For Java its 2500 Indian Rupees/40$ online subscription with download facility. You can buy the Java package from http://www.questpond.com/java/ordernow.html.
With this subscription, what more benefits do we get?
After knowing details now how to became subscription holder?
Internationally issued debit/credit card account holder can use PayPal (secured and Veri-sign gateway) to do the payment in dollars($). This is the 1st option available as PayPal's BuyNow button.
India's netbanking/debit/credit card account holder can use CCAvenue (secured and Veri-sign gateway) to do the payment in INR. This is the 2nd option available just below PayPal's BuyNow button.
For people who do not have access to PayPal gateway in their country they can use Master/VISA credit card to do payment in CCAvenue.
What is the duration of the online subscription?
Its 8 months.
Are there separate cost for each video section or it is all one cost?
We do not have separate cost for each videos section its only one cost. So if you buy .NET it’s just one cost i.e. 3700 Indian rupees or 4200 Indian rupees for all the videos. In the same way Java also has only one cost 2500 Indian rupees.
Can I custom tailor/customize the package?
No, currently we do not sell Design Pattern separately nor UML separately etc. It adds lots of complications for us. So it’s just one BIG package with ONE cost.
So will the DVD have all the videos what you have online?
We update the DVD on a regular basis. But yes there is high possibility that you will find 5 or 6 videos difference. Those videos you can always download from the online access.
Can I order DVD only at 1500 INR?
No , we do not have only DVD option. The actual product is online but due to bandwidth restriction in India we have kept the DVD option.
How much days does the DVD takes to reach?
For Indian location it takes 3 to 5 working days (Note: - Sundays are holidays). For USA it takes 7 to 9 working days. For rest of the location it takes 14 to 16 working days.
What if the DVD is damaged or found not working?
You need to return the DVD back so that we can replace the same. You can return the DVD through Indian Postal service or any low cost courier. Non-working DVD issue should be reported within 10 days after you receive it thereafter change in DVD request would not be accepted. Please do not bother us for any DVD issues in your inactive subscription period.
What is the refund procedure?
If you do not find the product as your fit, you need to get back within 24 hrs. Your amount will be refunded deducting payment gateway + service charges.
How do I resubscribe after 8 months?
Re-subscription after 8 months is 1800 Indian rupees or 29$ below half the actual rate.
Note: Above renewal cost implies if you renew within 6 months after expiry thereafter cost will be 2300 INR(36$)/8 months. For more than 1 year of expiry will cost 3000 INR(50$) for 8 months.
How do I get access to the videos?
You get credentials in your email ID.
I see 1500 INR in some videos and the package is 3700 or 4200 INR?
Some of the videos where you see 1500 INR are old videos which have been uploaded on YouTube and YouTube does not give the option to update the same.
How do I trust this site?
We have flashed our mobile number along with landline number you can call us on any of the numbers.
We are registered private limited company in India with ROC (Registrar of companies).
Our domain name is 9 years old now.
After ordering how will you access the videos?
Once you successfully place the order you will get access to online subscription in 10 mins. Credentials along with the log-in URL will be mailed at your mail ID. Check spam box incase if you are unable to find credentials in Inbox. Still if you are not able to locate credentials mail us on firstname.lastname@example.orgemail@example.com team will make you available credentials as soon as possible. You can also reach us by calling +91-02266752917/+91-9967590707.
Kindly Note: (1) QuestPond hold rights to do changes in the products/prices without prior informing.
(2) DVD delivery to locations in Pakistan, Bangladesh and Gulf countries is not possible.